UX Content Designer
Location:
REMOTE!

Employment Type:
Freelance - for one year, 40 hours per week!!

Pay Range:
$50-$55 per hour

Department:
UX Product Design

About The Role
Join a Fortune 100 financial organization as a UX Content Designer supporting the modernization and optimization of their Small Commercial agent quoting experiences. You'll help build best-in-class digital tools for power users-tools that improve agent efficiency, satisfaction, and reduce operational costs.

You'll work alongside a mature UX team and benefit from a thriving content design community of practice, where you can exchange ideas and grow your craft. This role offers a high degree of autonomy while keeping you connected to a collaborative, cross-functional product environment.

What You'll Do

• Collaborate in Agile Teams: Partner with product owners, designers, engineers, marketers, analysts, and researchers to deliver cohesive user experiences.
• Design Content Strategically: Use content design and strategy methods to identify opportunities for improving UX through language and structure.
• Write with Purpose: Create concise, user-friendly content that aligns with tone, voice, and brand standards.
• Champion the User: Continuously gather and apply user feedback to refine and optimize content.
• Navigate Complexity: Coordinate across multiple projects and teams to ensure a seamless experience within a complex product ecosystem.

What You Bring

• Bachelor's degree in English, Communications, Journalism, or a related field-or equivalent experience.
• 3+ years of experience in UX content design or related roles.
• Proven success working on design teams and delivering content for external-facing digital applications.
• Experience supporting agile software teams in a scrum environment.
• Familiarity with content design tools and methods (e.g., content audits, competitive analysis, user research, personas).
• Strong analytical skills and the ability to synthesize complex information.
• A portfolio showcasing your writing, problem-solving, and impact on business and user outcomes.
• A collaborative mindset and attention to detail, with comfort giving and receiving feedback across levels.

Why Join Us?

• Be part of a Fortune 100 financial leader with a strong culture of innovation and user-centered design.
• Work with a mature UX team that values collaboration, creativity, and continuous learning.
• Enjoy autonomy while contributing to high-impact product experiences.
• Grow your skills through a supportive content design community.
• Make a meaningful difference in how agents interact with our tools and services.

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including financial information.

Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

[email protected]

• Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : CB21-1879258 -- in the email subject line for your application to be considered.***

Casey Buss - Recruitment Manager

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.

This job was first posted by Creative Circle on 10/02/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.

Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.

,