Position Overview

River Valley Final Grading is seeking a highly organized and customer-focused Sales Associate / Project Manager to join our growing landscape installation company. This role combines sales, client relations, and project coordination, making it ideal for someone who thrives in a fast-paced environment and enjoys managing projects from initial inquiry through to completion.

The successful candidate will serve as the primary point of contact for all customers, guiding them through the design, quoting, and installation process while ensuring a high level of professionalism and customer satisfaction.

Key Responsibilities

Customer Service & Communication

• Answer incoming company phone calls and respond to general company emails
• Act as the primary point of contact for all customers
• Maintain clear, professional, and timely communication with clients, primarily via email
• Notify customers of project timelines, scheduling updates, and site arrivals
• Request and collect any required documents from clients

Sales & Design

• Consult with customers to understand their landscaping needs and vision
• Collaborate with clients to develop landscape design concepts
• Prepare and present detailed project quotes based on designs
• Follow up on quotes and track conversion into signed projects

Project Management

• Track all projects from initial inquiry through completion
• Maintain accurate records of project status, including signed contracts, progress stages, and completion
• Coordinate all steps in the project lifecycle to ensure smooth execution

Operations Coordination

• Order materials required for each project
• Schedule surveys, inspections, and other required services
• Book and coordinate subcontractors as needed
• Ensure all project components are organized and delivered on time

Administrative Duties

• Maintain organized digital records of all communications, quotes, and project updates
• Use company systems to log and track job progress and key milestones
• Support overall business operations through general administrative tasks

Qualifications

• Strong communication and customer service skills
• Excellent organizational and time management abilities
• Ability to manage multiple projects simultaneously
• Comfortable working primarily on the computer and phone
• Experience in sales, project management, or landscaping/construction is an asset
• Proficiency with email, spreadsheets, and general office software

Work Environment

• Primarily office-based with computer and phone work
• Occasional on-site visits may be required

Professional Expectations

• Maintain a high level of professionalism in all interactions
• Represent River Valley Final Grading in a positive and respectful manner at all times
• Demonstrate reliability, accountability, and attention to detail
• Act in the best interest of the company and its customers

Job Type: Full-time

Pay: $30,000.00-$60,000.00 per year

Benefits:

• Flexible schedule
• Work from home

Work Location: Remote