About the job

Tactful AI is an AI-powered, end-to-end customer experience (CX) platform built for growing digital businesses that want to manage all customer interactions (from WhatsApp to websites) in one unified place.

Our platform is built around three core pillars:

🔹
Customer Experience Data Platform:
unify and structure all customer interaction data.

🔹
AI Engine:
extract deep insights, detect intent, and enable smarter decisions.

🔹
Automation Studio:
personalize and automate every customer journey, with no code.

🎯 We deliver two core solutions:

– AI-Powered Omnichannel Customer Support Platform

– AI-Driven Customer Experience Analytics

Our clients include leading e-commerce, retail, and financial services brands across the MENA region and Europe. We’re growing quickly, and we’re scaling with purpose.

Job Description

We’re looking for a
Creative Designer (Project-Based, Freelance)
to join our team and bring Tactful’s story to life through compelling visuals, videos, and digital assets.

You’ll work closely with our marketing team to design social media posts, infographics, product visuals, and short video edits that capture our brand’s spirit — clean, smart, and bold.

This is a
freelance, project-based position,
ideal for creative professionals who can deliver high-quality, on-brand content efficiently and independently.

What You’ll Be Doing

🎨 Create static and animated visuals for social media platforms (LinkedIn, Instagram, YouTube).

📹 Edit short videos, motion graphics, and reels using modern tools.

🖼️ Develop infographics, event visuals, and campaign assets in Canva and Adobe tools.

🎯 Collaborate with the marketing team to ensure visual consistency across campaigns.

💡 Propose new creative ideas that reflect our product and brand values.

What We’re Looking For

✅ 2–4 years of design experience (freelance or agency).

✅ Strong command of
Canva
and good knowledge of
Adobe Creative Suite (Photoshop, Illustrator, Premiere, After Effects)
.

✅ Proven ability to create clean, modern, and professional visual styles.

✅ Comfortable working remotely and managing deadlines.

✅ Experience with SaaS or tech brands is a plus.

Why Join Tactful

💥 Work with a fast-growing AI company redefining customer experience.

🎬 Creative freedom — your designs will be seen by thousands across the region.

💼 Flexible, remote, and project-based — perfect for freelancers with diverse portfolios.

🌍 Collaborate with a dynamic marketing team that values creativity and innovation.

Ready to bring your creativity to life with Tactful AI?

📩 Send your portfolio to [email protected] and let’s start creating together.